For the average business owner or employee in 2025, 24 hours a day is not enough anymore.
More often than not, repetitive tasks, ineffective communication, and complex workflows cost professionals additional hours each week.
However, just imagine that you could create your own AI assistant to carry out these repetitive tasks on your behalf without having to write a single line of code. Wouldn’t that be great?
Well, that’s where Lindy AI comes in.
Key Features
1. Custom AI Assistants (“Lindies”)
Every user can create a personalized assistant to do specific jobs. Need a sales assistant who updates your CRM? A virtual receptionist for incoming calls? A therapy assistant that transcribes your meetings? You can create them all in minutes.
2. No-Code Builder
The number one selling point of Lindy AI is that it allows people with literally no programming skills to create virtual assistants.
The system is based on a simple “if this, then that” logic. So, all you need to do is to set up triggers and actions.

3. Event-Based Triggers
Lindy reacts to events like a new email, calendar event, slack message, appointment with a patient.
It then proceeds to perform a predefined action, such as drafting a response, updating Google Sheets, or notifying your team member.
4. Real-Time and Post-Visit Documentation
Lindy can capture and transcribe conversations in real-time during sessions. You can alternatively upload an audio file or text later, and Lindy will transcribe or summarize it using clinical formats.

5. Extensive Integrations
You can integrate Lindy with more than 3,000 platforms, including Google Workspace, Microsoft 365, Salesforce, HubSpot, Slack, Zoom, WhatsApp Business, Stripe, Airtable, and many more.

6. Knowledge Base & Memory
Lindies can be trained on your company policies, product documents, or procedures. They can store important information and refer back to it when carrying out a task. For example, a customer support Lindy can respond to clients’ complaints using your brand’s knowledge base without needing to ask you.
7. Multilingual Support
Lindy is perfect for international teams or customer bases because it can understand and respond in more than 85 languages.
8. Voice Calling
With the business plan, Lindies can make and receive phone calls on your behalf, like a virtual receptionist. It can collect customer details, answer frequently asked questions, and record call summaries.

9. Privacy and Compliance
Lindy offers enterprise-grade security, such as: Data encrypted at rest and in transit, SOC 2 Type II certified, HIPAA & PIPEDA compliance, Access controls and audit logs. All of these make it safe for use in sensitive industries like healthcare, finance, and law.
Competitors Comparison
Feature | Lindy AI | Relay.app | Gumloop | Zapier | Make.com (formerly Integromat) |
---|---|---|---|---|---|
Best For | Small to medium businesses, sales teams, marketers, and customer support | Easy-to-use AI automation for non-technical users | Complex workflow automation with advanced AI capabilities | Extensive app integrations and established automation platform | Visual workflow automation with deep customization |
Pros | Seamless integrations | Intuitive interface, visual workflow builder, pre-built AI actions | Visual workflow builder, extensive integrations, pre-built templates, AI-powered tasks, scalability | Over 7,000+ app integrations, robust automation capabilities | Visual workflow builder, advanced logic capabilities, strong data transformation features |
Cons | May have limitations for highly customized workflows | Growing integration library | Steeper learning curve | AI features less advanced, higher pricing for advanced features | Steeper learning curve, limited native AI features |
Pricing | Starting at $49.99/month | Starting at $9/month | Starting at $97/month | Starting at $19.99/month | Starting at $9/month |