If you constantly juggle multiple tasks and tools in the course of your work, a no-code automation tool like Make could be all you’ve been waiting for. Make is a tool that connects various apps and tools to create a workflow. Once a workflow is created, it automatically completes tasks when triggered.
To verify this claim, this Make review explores the tool’s features, ease of use, and its capabilities as an automation tool.
Overview and Main Features
1. Visual Scenario Builder
This is Make’s major feature. This feature allows users to build, create, and manage automated workflows (called scenarios) by dragging and dropping modules representing different apps and services. It then connects them all to define the flow of data and actions.
This workflow becomes activated by a trigger of your choice. The trigger can be anything: a customer completing an order or a new sign-up.
2. Extensive Integrations
Make has many integration options with popular applications. It can create a workflow from the tools in Google Workspace, Salesforce, email marketing tools, and even project management software.
Make also offers options for connecting to custom APIs and utilizing webhooks for even greater flexibility.
3. Triggers and Actions
Each workflow created in Make will only be initiated by a trigger, which is an event that occurs in a connected app. This trigger can range from a new email, a submitted form, or a product order.
However, once a trigger occurs, it sets off a series of actions in other connected apps.
4. Data Manipulation
Make’s automation system allows for parsing, transforming, and mapping data between the apps in a scenario. This ensures that data is in the correct format as it moves through your automated workflows. Make can handle various data formats like JSON, XML, and CSV.
5. Conditional Logic and Control Flow
Make has a feature that lets users apply conditional logic. The logic (if/then statements) controls the flow of scenarios using filters, routers, and other tools. What this does is it aids the creation of an intelligent workflow that responds differently based on specific conditions.
6. Monitoring and Error Handling
Make continually monitors the execution of scenarios. It lets you see how the scenarios are running and also identify any potential issues. It also provides error-handling features to manage and recover from failures within workflows.
7. Pre-built Templates
If you’re unsure, Make provides pre-designed automation templates to help you get started quickly.
Note: There is a learning curve. But once this is past, the experience gets seamless.
Also read: n8n vs Make.com: Which Is Better in 2025?
Using Make Automation Tool
1. The Sign-up
The website seems intuitive and easy to use. I signed up with my email, but I was asked to select my hosting region and country. I went with the default hosting region and proceeded to select my country.
2. The Onboarding
I was asked questions about how I got to know about the tool, organization size, my role, other tools, experience with automation tools, and my goal with Make.
After the brief onboarding process, I was presented with a dashboard.
Then, I went ahead to create a scenario that’s triggered by an email. The workflow was set up to read emails from a specified address, subject line, and phrase. It also asked for a specific criterion to trigger the workflow.
I decided to use the word “urgent” as my criterion for email subject and phrase.
I decided to build a scenario starting with Google Sheets. I indicated that I wanted a new row added once the trigger was activated. I had to sign into my email account to do this. Once signed in, Make had access to my Google account.
The Bottom Line
Make is a great tool for saving time and enhancing productivity. It should be used as a delegate for low-value repetitive tasks that take away from larger, more important projects that move the needle.