Overview & Main Features
1. Real-Time Transcription
Otter’s primary feature is its real-time transcription engine. It records speech as it happens and instantly turns it into a readable text. This feature is particularly beneficial when immediate documentation and accessibility are vital during lectures, meetings, or interviews.
2. Speaker Identification
Otter can identify and label multiple speakers within a conversation. After a session, a user can also manually assign names to each speaker to maintain consistency in future transcripts. This feature is particularly useful in team meetings and multi-person interviews.
3. Keyword and Topic Extraction
Otter AI automatically highlights key phrases and recurring topics within your transcripts. These are presented as clickable summaries, allowing you to quickly navigate to the most relevant sections of the content.
This helps to improve the speed and efficiency of your review and analysis.
4. Integrations and Otter Assistant
Otter can integrate with tools such as Zoom, Microsoft Teams, Google Meet, and popular calendar apps. With its Otter Assistant feature, it can automatically join scheduled meetings, record conversations, transcribe in real time, and send summaries afterward.
This feature is beneficial for users who need automated meeting documentation.
5. Custom Vocabulary
You can add names, acronyms, and industry-specific terminologies to improve the accuracy of Otter AI’s transcription. This is particularly useful in specialized fields like healthcare, finance, or technology, where default language models may not be sufficient.
6. Collaboration Tools
Otter supports real-time collaboration on transcripts. Users can share files, leave comments, highlight important sections, and make edits. This functionality makes it possible for teams to review and act on conversations together.
7. Multi-Platform Access
Otter AI can be accessed through a web app, mobile apps for iOS and Android, and browser extensions. All data is synchronized across devices via cloud storage, ensuring users can access their transcripts anytime and from anywhere.
8. Multi-Language Transcription
As of 2025, Otter supports transcription in English, Spanish, and French. However, there are plans in place to increase the number of supported languages in subsequent updates.
9. Security and Compliance
Otter AI employs robust security measures to ensure data security. Admin-level controls also allow organizations to manage user permissions, monitor account activity, and ensure proper data governance.