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Heidi Health

Heidi Health the AI medical scrib with one goal in mind: make life easier for clinicians. It handles administrative tasks like note-taking and other paperwork so medical professionals can effectively deliver health care.

Heidi Health Homepage

Starting Price

$99

Heidi Health logo

TRIAL

14 days

TL;DR

  • Heidi Health is an AI scribe/note-taking tool that rids clinicians of administrative burden and paperwork in favor of patient-facing care. 
  • It automatically generates structured notes, clinical documents, and action items accurately despite variations in background sounds and language accents. 
  • Heidi seamlessly integrates into clinical workflows, instantly syncing with EHRs and can be used in both in-person and virtual care settings.
  • Designed for healthcare teams, Heidi minimizes manual data entry, enables faster charting, and improves clinical collaboration.

Best For

  • Physicians/General Practitioner
  • Medical Specialists
  • Psychologists and Mental Health Professionals
  • Physiologists and Allied Health Practitioners
  • Telehealth, Clinic Groups, and Health Systems

Alternatives

  • DeepScribe
  • Suki
  • Microsoft DAX

    Pricing

    Heidi Health pricing
    • Free plan: Unlimited consultations
    • Pro plan (Individuals): Everything in the free plan and custom templates for $99USD, billed monthly or $799USD billed annually.
      14-day free trial of Pro
    • Together Plan (Teams): Everything in Pro and template creation for $1,199USD, billed annually per user.
    • Enterprise plan (Organisations): Provides everything in the Together plan, tailored solutions, and Multi-team management at a custom price.

    Note: Refer to the Heidi Health website for pricing updates. 


Overview

Heidi Health is an AI scribe tool designed for clinicians to help with administration and associated paperwork that would otherwise take hours of paid time. It enables health providers to focus on actual patient care instead of being bogged down with distracting paperwork that could hinder productivity. 

Made by a doctor, it was designed to be medically aware and to take and structure notes like a professional would. 

Main Features

1. AI Scribe

Heidu Health’s AI acts like a note taker, ensuring no word escapes its capture. This quality remains irrespective of noisy backgrounds, differing accents, or speech speed. This feature works by creating a note, and Heidi will capture all the information as the consultation proceeds. 

2. Clinical Note Generation 

From the conversation recorded, Heidi will generate clinical notes that reflect medical expertise. The wording/structure of the notes is not left to the whim of the AI; rather, it follows the typical coherent pattern of a medical professional, highlighting symptoms and other factual information necessary for effective clinical treatment.

3. Context-aware Documentation

Consultations and appointments occur within the broader context of individual medical history and other clinical parameters. Heidi is not oblivious to this, and so it factors in relevant patient history, previous notes, and clinical details like tests and bloodwork when documenting.

This can help the clinician notice associations that contribute to effective treatment in a fraction of the time. 

4. Multilingual Support

Heidi caters to multiple languages and varying accents within these languages, especially the English language. 

5. Ask Heidi Chatbox

Heidi Health has a generative AI feature that assists clinicians in creating documents from the session transcript with AI, outlining treatment goals and more, all without human oversight.

6. Data Privacy and Patient Safety

Heidi is SOC 2 Type II and ISO certified, assuring health care providers and patients of confidentiality and privacy.

Using Heidi Health

Signing-up

The sign-up process was seamless, requiring an email (preferably a work email), certain work details, and a code sent to the email. 

Using Heidi Health

Upon signing in, Heidi opened up to a dashboard with features: templates, transcription, and speaker options (brief, detailed, and super-detailed). It also puts settings in place that allow Heidi to note bullet points, quotes, and abbreviations. 

AI Scribe

I scoured YouTube for a conversation between a clinician and a patient, which I played out loud. One of the voices had a slight accent, yet Heidi was able to effectively capture each word that was said, live. 

After the session was over, Heidi Health analysed the transcript and structured it into a standard format: 

  • Clinical and Nutritional Assessment 
  • Clinical history
  • Physical examination (Anthropometry)
  • Signs and symptoms 
  • Management plan 
Post transcript analysis

From the transcript, Heidi Health extracted tasks to be done: provide a nutritional assessment and a personalized meal plan. Plus, all the tasks can be viewed from the sidebar irrespective of the session for better organization and productivity. 

Ordinarily, this process would have taken significant time to complete. And with attention split between listening and note-taking, important information could be missed. There are also time losses.

Looking at the side tab, I noticed that the session had been registered along with annotations like the medical concerns, time, and date. It also has a link for matching sessions to patients for effective information management. I proceeded to create a fictional patient, Jane Doe, and link the session to her. 

To proceed, I asked Heidi Health to set up a follow-up appointment for two weeks, which I added to the medical note for proper documentation. For more streamlined care, I changed the template from a general H&P to a Dietitian’s Note. 

And just with a click, Heidi was able to do this without my assistance. However, the tool encouraged me to review notes properly for accuracy.   

Tasking Heidi Health's AI

Alternatively, there was a function to dictate to Heidi what I wanted it to do precisely. 

Create

Using Create feature in Heidi Health

Next, I decided to explore the generative AI feature, “Create.” From the transcript, I asked Heidi to generate a sample meal plan for the patient, and in standard format, Heidi Health outlined goals, diet principles (Dos and Don’ts), meal structure, sample meals, and lifestyle modifications.

The Bottom Line 

Heidi Health delivers on its promise of handling tasks. Its AI scribe is particularly helpful in taking medical notes that facilitate proper health care. 

    FAQ

    Who Is the Owner of Heidi Health?
    Heidi was founded by Dr. Thomas Kelly, born out of multiple patients experiencing incorrect, delayed, or missed diagnoses. His background in mathematics, coupled with inspiration from AlphaZero, birthed Heidi Health.

    What Does Heidi Health Do?
    Heidi Health helps health care providers with administrative work like note-taking and documentation so they can focus on the actual delivery of patient care.

    Is Heidi Health NHS Approved?
    Yes, Heidi Health is NHS approved, coupled with an ISO approval and many other compliance certifications for patient protection and privacy.

    Does Heidi Health Work on iPhone?
    Yes, Heidi Health works on iPhone and syncs with other devices involved in patient care for a seamless workflow.